I did wear a dress, I was excited and then I was cruelly mishandled. I’m hoping despite the pain associated with my insemination it will be successful…but in the mean time I wanted to warn other women to stay away from Dr. Crain. Enclosed is the letter REACH of Charlotte, NC will receive. Thanks for listening to me vent. I’m so mad I’m crying…
Dear Dr. Whitesides,
I am writing to you and the other doctors at REACH to convey my complete and utter disappointment with the handling and treatment of my IUI insemination on Apr 6, 2011.
First off, your office did not notify me that you, Dr. Whiteside, the doctor I felt most comfortable with, would not be performing the insemination. I haven’t laid eyes on you since our initial visit to REACH where you made me feel comfortable and hopeful about my choice to trust REACH with my reproductive health. How is this possible?
Dr. Whitesides your office called me the day before the IUI insemination to ask if my husband and I could be flexible because you had a scheduling conflict. They asked us to come an hour earlier for insemination and for my husband to arrive at 7 AM for his sperm donation. If you weren’t going to be available and I was being shuffled into another doctors schedule, REACH should have notified me and asked how I felt about it. Was there any other choice in doctors? Perhaps one that had I’d already met during an ultra sound? I always understood that Dr. Whitesides would not be the one to see me at every visit, but I don’t think I would have agreed to play the slot machine of doctors for my actual insemination.
When our 10AM appointment came, we were in good spirits and excited about what we came to do, until I heard your nurse say she was having a hard time focusing and was having one of those days. Would that instill comfort in you if you were the patient? I don’t think Dee meant for me to hear her, but she was at the desk when she said it.
The first time I was told that Dr. Whitesides would not be doing the insemination was after I was in the exam room. What choice can a patient make then? I felt completely disrespected and my feelings disregarded when REACH withheld vital information.
Then I met Dr. Jack L. Crain. Let if suffice it to say that if I met him instead of you Dr. Whitesides I would have NEVER continued my IUI at REACH. I’m sure everyone at REACH is aware of his bedside manner, because Dee confessed he didn’t have a very good one. He clearly belongs in a lab and not with patients.
My experience of being on the other side of the white paper sheet from Dr. Crain is this: He elevates the table too high. He is too quick to open the speculum and he is much TOO AGGRESSIVE when trying to insert a catheter. Dr. Crain had problems inserting the catheter through my cervix. I felt his repeated jabbing. I had to breath deep and wiggle my toes to get my mind to focus on something else. When he was unsuccessful with the plastic catheter he tried using the metal catheter. After jabbing at me for another five minutes he called to the nurse to get the ultrasound machine in a position he like and then he used to it see what he may be having difficulty with. My husband had a look of horror on his face while watching Dr. Crain. Especially when Dr. Crain asked for the “device which will open up your cervix.” I asked my husband not to react because I was looking at him to get past the pain Dr. Crain was inflicting. The man clearly forgets that the organs he is poking, punching and abusing are attached to a person. Dr. Crain finished then offered up his insemination services for the next day before leaving the room.
That man will never touch me again! He explained there would be some spotting associated with the procedure and left the room. I was immediately crampy and uncomfortable. I lay still for ten minutes and then couldn’t wait to get the hell out of REACH.
I wish I could tell you that I merely spotted. I had some bleeding and severe cramping. I could not sit upright and driving to and from my daughter’s preschool caused me significant pain, so much so that I took Tylenol and laid in bed when we returned. I left a message in your mailbox and received a call today, but it’s a day too late. That man caused me more pain than either of the DNCs I had after miscarriages.
I did not pay over one thousand dollars for my one and only IUI to feel sexually assaulted by the process. And that is exactly how I feel, and I would know, as I am a survivor.
REACH owes it to the patients to have Dr. Crain permanently placed in research mode so he can’t abuse another woman. REACH also owes it to their patients to be clear and honest about who will be handling delicate procedures. I had a right to know I would not have the doctor I wanted, and I should have had a choice.
Don’t expect to see me again for any other procedures, I don’t trust you. And I am going to post this letter on my blog.